Requirements: Finally, list requirements for each driver.

Oct 14, A CTQ Tree takes the form of a simple diagram that helps project teams identify, list and zero-in on what is most important to the customer. The CTQ tree consists of three components.

Need – This is the starting point for understanding how to delight the client. Needs are what your product or service must deliver to customers to make them stumpclear.barted Reading Time: 3 mins. Apr 25, Six Sigma Critical to Quality: 7 Steps to Produce CTQ Tree.

April 25, April 28, Leanie Louw Six Sigma. 6 min. read. In 6 Sigma, CTQ is an acronym that stands for Critical-To- Quality.

Comments 4 what problem solving techniques are used in the project charter?

Customer requirements, which are identified as CTQs, are actually a handful of elements that are considered critical to the executive team in determining the success of the project/product/stumpclear.barted Reading Time: 6 mins. CTQC Tree Diagram A CTQC Tree Diagram translates “Voice of the Customer” (VOC) information, which often is communicated only generally into specific Critical to Quality Characteristics, or CTQCs. When is it used? Used in the Define step of virtually every Lean Six Sigma project as theFile Size: KB.

Six Sigma DMAIC Process - Define Phase - CTQ Drilldown Tree. CTQ (Critical to Quality) dollar tree clear gems tree is a tool that can be used to effectively convert customer’s needs and requirements to measurable product/service characteristics, to establish linkage between Project “Y” & Business “Y” and to bound the project or to make the project manageable.

Below is an example of CTQ Drilldown Tree and their. Jan 04, A critical to quality tree (also known as the CTQ tree) is a tool used to translate the needs of the customer (voice of the customer) into measurable product and process quality characteristics. Use: To generate a critical to quality tree, begin by listing the customer’s needs, preferably in the customer’s own words.

Then proceed to refine these needs by asking pertinent questions about them until you Estimated Reading Time: 1 min.